Privacy policy

Kidoo only collects the data needed to give and receive safely. We do not sell it and show no advertising.

Last updated: November 9, 2026

1.Data controller

The data controller is Association Kidoo, 202 Rue 7.584 Efoulan Mairie, Yaoundé 3. For any question about your data: [email protected].

2.Data we collect

We store:

  • your account: name, email or phone, city, preferred relay, language, hashed password, profile picture if you sign in with Google;
  • your children, if you add them: only year of birth and gender;
  • your listings, reservations, requests, messages, points and badges;
  • reports you make or that concern you;
  • technical security information: sign-in attempts and a log of sensitive actions.

3.Why we use it

Your data is used to run Kidoo: publish and allocate donations, organise drop-off and pickup at the relay point, notify you in the app or by email, compute your points, moderate the platform and protect it against abuse. Published figures are totals that cannot identify you.

4.Who can see it

Other members see your name and city. The relay point sees the item, name and code needed for drop-off and pickup. The moderation team can access listings and reports. Your data is never sold or transferred. Emails are sent by an email provider that uses them for nothing else.

5.How long we keep it

We keep your data while your account is active, and no longer than needed:

  • notifications are deleted after 90 days;
  • the log of sensitive actions is deleted after one year;
  • password reset links and sign-in attempts expire automatically;
  • photos from abandoned listings are deleted;
  • when you delete your account, your personal information is erased; your past donations stay visible anonymously.

6.Your rights

At any time you can view and correct your profile, download a copy of your data (Profile › My data › Export) or delete your account (Profile › My data › Delete). For any other request, write to [email protected].

7.Cookies

Kidoo only uses necessary cookies: one that keeps you signed in and one that remembers your language. No advertising cookies or third-party analytics.

8.Security

Traffic is encrypted (HTTPS), passwords are never stored in plain text and repeated sign-in attempts are blocked. Recognisable photos of children are refused during moderation.

9.Changes

If this policy changes, the date above is updated and important changes are announced to you.